eCitizen Kenya

What is eCitizen Kenya?

Propelled in 1999, eCitizen is the primary stop entrance for Government data and administrations, sorted out in light of your needs. eCitizen spearheaded the idea of giving cross-office, native driven data and administrations, to enable you to finish your exchanges helpfully with ONE government. eCitizen is an activity by the Ministry of Finance and is overseen by the Infocomm Development Authority of Singapore (IDA).

eCitizen Kenya: eCitizen is the principal stop entrance for Government data and administrations, composed given your needs. eCitizen spearheaded the idea of giving cross-office, resident-driven data and administrations, to enable you to finish your exchanges advantageously with ONE government.

eCitizen Portal – eCitizen Kenya

The entryway is likewise composed to serve natives needs without you knowing which government organization is in charge of a specific administration, approach or program.

eCitizen Services – eCitizen Kenya Services

Once entirely executed the eCitizen gateway will offer an aggregate of 15 administrations which include: Provisional Driving License, Business Name Registration, Business Name Search, Notice of Marriage, Issuance of an enlistment center’s declaration, Solemnization of marriage, Commissioning of affirmations, Special licenses for marriage, Driving Test Booking, Interim Driving License, Driving License Renewal (1 Year), Driving Class Endorsement, Duplicate Driving License, Driving License Information Corrections, Official Search (Nairobi Blocks), Land Rent Clearance Certificate, Application for Passport and Application for Kenyan Visa.

eCitizen Kenya: How would I join with eCitizen?


eCitizen Kenya: How to get substitution of a lost driving permit?

Indeed you can stage 1 send SMS with Word DL to 22430 to buy into NTSA administrations, stage 2 Dial *512# then enter your ID number, you will get your DL subtle elements with document ref number. Utilise the number while applying for copy DL.

Citizen Business Registration


Sign in utilizing your client name and secret key (guarantee that you are enrolled in the entrance)

Snap “Office of the Attorney General” to access business name pursuit and enrollment area.

Before you play out a name, seek it is critical to take note of the accompanying,

1. The utilization of Initials are not permitted, e.g. J.K and Brian Enterprises

2. Names with “Establishment” must be Limited Ahadi Kenya)

3. Names with “Gatherings”, “undertakings” and “Possessions” must be limited. (Ahadi bunch restricted)

4. Names with “Colleges” must be constrained. (Ahadi college restricted)

5. Single words are not acknowledged (Ahadi)

6. Hostile or oppressive words are not permitted either. Hostile words in vernacular (native language) are not permitted either.

7. Political names, e.g. (Nairobi youth organisation together) are not permitted

8. Numerics are not permitted not unless its the present year, e.g. (2015)

9. Names beginning with “Kenya” are saved for the legislature.

10. Names with ‘Chapel’ and ‘Service or Ministries’ are not permitted

11. Names with “Put stock in”, “Establishment”, Programs are not permitted

12. The Registrar of Names does not enrol clubs

13. Names with “Help” are not permitted

14. Names with “welfare”, Organization, Association, are not permitted.

Just a single name to be submitted per application. Applications with more than one name inquiry will be rejected.

Adjusting a current business name isn’t permitted. Eg. Including Africa, Kenya, East Africa or changing the spelling, eg Exotic to Exotic or Exotic.

Business names might be handled from Monday to Friday between 8 am to 5 pm barring open occasions.

Applications without proper international ID photographs will be rejected.

For questions concerning instalment benevolently call this number 0708206206.

Ecitizen App

Download APK record on Google play store

Ecitizen Ntsa

Here are administrations offered by NTSA on Ecitizen

Temporary Driving License

National Transport and Safety Authority

Apply today

Driving Test Book

National Transport and Safety Authority

Apply today

Between time Driving License

National Transport and Safety Authority

Apply today

Driving License Renewal (1 Year)

National Transport and Safety Authority

Apply Today

Driving Class Endorsement

National Transport and Safety Authority

Apply Today

Copy Driving License

National Transport and Safety Authority

Apply Today

Driving License Information Corrections

National Transport and Safety Authority

Apply Today

Ecitizen Account

You require a Sign Pass record to join with eCitizen. Tap on the “Login/enlist” connect at the upper right corner of any page, and you will be driven through straightforward enrollment steps.

Ecitizen Kenya Login

Tap on the “Login” interface at the upper right corner of any page and sign in with your Single Sign in.


eCitizen Kenya News

Kenyans pay more for State benefits on the eCitizen entryway

Refreshed On: SEPTEMBER 21, 2016


Kenyans are utilizing the legislature online instalment entryway eCitizen are spending more for administrations than when they paid in real money restricting the typical advantages of the computerized switch.

Every one of the administrations under the stage draws in a Sh50 charge known as ‘accommodation expense’ over the typical cost.

This is notwithstanding the exchange expenses charged by versatile cash administrators (telecoms) for making the instalments.

For example, a man recharging her driving permit for one year would usually have paid Sh600. Be that as it may, under the State’s online stage, the charge is Sh650 other than the exchange expense.

Forty-four taxpayer-supported organizations have been packaged under the stage producing a great many exchanges each month. More transactions are being moved to the online instalment entryway.

It is indistinct who gets the returns from the comfort expense.

The ICT Authority acting CEO Robert Mugo did not react to our calls and instant messages on the issue. Treasury Cabinet Secretary Henry Rotich likewise did not react to our inquiries.

ICT Principal Secretary Victor Kyallo said the service was in charge of dealing with the eCitizen stage, including that the setting of expenses was a Treasury work.

The accommodation expense was presented through a December 23, 2014 periodical notice by Mr Rotich.

“The might charge an ostensible managerial expense for every exchange, which should be an ace appraised level of the instalment made,” Mr Rotich said in the notice.

Investment funds

The eCitizen instalment stage is connected to the frameworks of the different government organisations like the National Transport and Safety Authority (NTSA), the Attorney-General’s Office and the Immigration Department.

A client who, for instance, sign onto the NTSA stage to reestablish their permit will be diverted to make their instalment through the eCitizen entryway.

The entryway creates a receipt for the different administrations, and the client continues to pay the sum utilizing versatile cash stages through the administration’s pay bill number.

When instalment is made, the framework mirrors the exchange and creates a receipt which the client can print.

This implies the legislature is progressively spending less to contract clerks, purchase different things like receipt books, pens and stamps and contract money transport administrations.

Be that as it may, these funds are yet to mean decreased charges for the administrations.

This is as opposed to different parts like saving money which is progressively swinging to innovation to decrease their human staff cost which means higher benefits.

The administration of the ICT frameworks is for the most part taken to cost not as much as keeping up workers to do similar capacities. Among different administrations that one can pay for through the framework incorporate an organization name seek, business name enrollment, application for international ID, visa and impermanent allow, a police freedom authentication and land look.

Some of these exchanges like enlistment of engine vehicles create a large number of transactions each month which means a huge number of shillings consistently.

Income gathering

The NTSA, for instance, has demonstrated it will move the exchanges for the exchange of engine vehicle proprietorship to the instalment gateway.

Every month, the Authority handles the exchange of 5,000 vehicles and 10,000 bikes meaning Sh750,000 from the accommodation expense from this single exchange.

Others like land quests and birth and demise enlistments additionally have high activity meaning a great many shillings produced from the accommodation expense.

This sum is probably going to develop to billions of shillings in the coming a very long time as the instalment for all other taxpayer driven organisations are continuously relocated to the framework.

Some province governments like Mombasa and Nyeri have likewise moved their income gathering to eCitizen adding to the number of exchanges under the stage.

Ecitizen Customer Care Numbers

+254 709 480 000

eCitizen Kenya – eCitizen contacts

Tel: +254 709 480 000


Also, Read;

How to renew Ecitizen Driving license-step by step process

How to apply and get Ecitizen Certificate of Good Conduct


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